About us — who writes and reviews this content

Authors and reviewers

Editorial standards we follow

• Every figure is written as a range and flagged as subject to change; we never invent fixed values an agency has not published.
• Any page citing an agency requirement names that agency so readers can verify the source themselves.
• No page claims or implies a guaranteed visa or skills-assessment outcome.
• No review scores or review structured data appear anywhere on the site.
• Each page shows a review date, updated whenever material content changes.
• Agency fees are always separated from translation service fees whenever costs are discussed.

Offices and contact

Phone +66-80-557-8887 · Email contact@ilc.company · LINE @NAATI

Frequently asked questions

How we work as advisers

Most rejected files are not rejected for translation quality. They are rejected because the wrong document set was submitted, or the certification format did not match what the receiving body asked for. So we start by asking where the documents are going and for which process, then confirm the document list and file formats before any translation begins.

• We check your source scans first: every page legible, stamps and signatures visible.
• We confirm name spelling against your passport to avoid mismatches across documents.
• We state plainly what a certified translation covers and what you must obtain from the issuing authority yourself.
• We do not give migration advice — we are not an OMARA agent — but we point you to the official source.

Read next

• Content update log
• NAATI vs other certification types
• Language pairs we cover
• English FAQ hub
• Service packages
• Articles and guides