NAATI certified translation: frequently asked questions

It is a translation produced by a translator holding current NAATI certification in that language direction, issued with a certification statement, the translator's name and NAATI number, and either a physical or digital NAATI stamp. The stamp confirms the translator's credential, not the content of your document.

NAATI (National Accreditation Authority for Translators and Interpreters) is the national standards and certifying body for translators and interpreters in Australia, owned by the Commonwealth, state and territory governments. It certifies practitioners; it does not assess visa or qualification applications.

Department of Home Affairs guidance states that documents not in English must be accompanied by an English translation, and that translations made in Australia must be done by a NAATI certified translator. Translations made outside Australia must show the translator's full name, address, contact details and qualifications. Many universities, assessing authorities and registries ask for NAATI format regardless of where the translation was made.

No. Receiving bodies require an independent translator. A translation prepared by the applicant, a relative or a sponsor is normally rejected even if the person is bilingual.

Individual certifications are recertified on a cycle, so the translator must be current at the time of translation. A translation issued while the credential was valid stays valid as a document; the receiving body may still ask for a recent translation if your source document has since changed.

Yes. Certification attaches to the translator, not to your location. We work entirely online: you send scans, we return a certified PDF by email. Clients in Asia, Europe, the Middle East, Africa and the Americas use the same process.

We translate from any source language into English for Australian use, and English into other languages where a certified translator is available in that direction. If a direction is unusual, we confirm availability in writing before you commit.

Most Australian bodies accept a certified PDF uploaded to their portal. Where a paper copy with a wet stamp is required, tell us at quote stage and we confirm whether courier delivery is possible for your destination and what it adds to the timeline.

No. We work from clear colour scans. Keep your originals; some receiving bodies ask to sight them separately.

We can review and reissue, but we treat the source document as the reference, not the earlier translation. Where the earlier version contains errors we correct them and explain the differences so you can respond if the receiving body asks.

Send scans and tell us which Australian body will receive them; we quote scope, format and working-day turnaround in writing; you confirm; a certified translator completes the work and a second linguist checks names, dates and numbers; we deliver a certified PDF and keep a record so reissues are quick.

Turnaround depends on the number of pages, the language pair and how legible the scans are. We commit to a specific working-day figure in the written quote before starting rather than quoting a blanket promise.

Colour, at least 300 dpi, all four page edges visible, no glare or cropped corners, and every side that carries a stamp, signature or endorsement — including the back of the page.

Priority handling is often possible. It depends on translator availability in your language pair, so ask before you assume; we tell you honestly if a deadline is not achievable.

Tell us with the supporting document (usually the passport page). Corrections of names, dates or numbers that we mistranscribed are fixed and reissued at no charge.

It is a cryptographically signed stamp embedded in the PDF that carries the translator's name, certification number, language direction and the date. Any change to the file after signing breaks the signature, which is how a receiving officer detects tampering.

By opening the PDF in a reader that displays signature properties, checking that the signature is valid and unmodified, and confirming the translator's number and language direction against NAATI's public register.

Printing produces a paper copy without the verifiable signature layer. If your receiving body requires a verifiable digital file, upload the original PDF instead of a scan of a printout.

Follow the receiving body's instruction. Online portals generally prefer the signed PDF; some registries, courts and overseas offices still ask for a wet-stamped paper copy. Tell us the destination and we set the format accordingly.

Yes, provided you send the unaltered file. Do not merge, compress, annotate or re-export it, as that invalidates the signature.

Birth certificates, marriage and divorce certificates, national ID cards, house registration or residence records, name-change records, and police clearance certificates.

Degree certificates, academic transcripts, statements of completion, professional registration certificates and syllabus or course outlines for skills assessment.

Where the visa or institution requires evidence of funds and the statement is not in English, yes. Confirm with the receiving body whether a summary letter is acceptable, since full statements can run to many pages.

Assessing authorities typically want employment reference letters, contracts, payslips and tax or social-security records. Each authority publishes its own list; we follow that list rather than a generic set.

Yes — medical certificates, vaccination records, court orders, custody and guardianship documents, statutory declarations and affidavits are all common. Court material is handled by translators experienced in legal terminology.

The spelling on your passport. Send the passport bio page with your scans so every name on the translation matches the identity document the receiving body already holds.

We transcribe each document faithfully and add a translator's note recording the variants. Where the difference is significant, the receiving body may also want a statutory declaration or a name-change record.

Dates recorded in Buddhist, Hijri, Persian or other calendars are converted to the Gregorian calendar with the original also shown, so the officer can reconcile the two without guessing.

They are rendered literally with an explanatory note where no English equivalent exists. Inventing an Australian-sounding equivalent is avoided because it can misstate a legal status.

The translation must mirror the source. We flag the discrepancy in a note; correcting the underlying record is done by the issuing registry, not by the translator.

Yes, provided the translation shows the translator's full name, address, contact details and qualifications. Translations made inside Australia must be by a NAATI certified translator. In practice, NAATI format is the safest choice either way.

Yes. Authorities such as ACS, Engineers Australia, VETASSESS, AHPRA, CPA Australia and TRA each publish their own document and certification rules, including whether certified copies are also required. Always read the authority's current checklist.

Generally yes for admission, though some also require documents sent directly by the issuing institution. Check the admissions page of the specific university.

Some bodies require the translation to be attached to a certified copy of the source document. This is a separate step performed by an authorised certifier in your jurisdiction; the translator does not certify the original.

No. A translation only ensures the officer can read your document in English in an accepted format. Decisions on visas, registration and qualification assessment rest entirely with the receiving authority.

No. A notary attests to a signature or a copy, not to translation accuracy or the translator's credential. Where Australian bodies ask for NAATI, a notarisation does not substitute for it.

An Apostille authenticates a public document for use in another Hague Convention country. Australia accepts Apostilles for some purposes, but visa document translation is not usually one of them. Ask the receiving body before paying for one.

Only if the receiving body says so. Legalisation is issued by the foreign ministry and/or embassy in the issuing country and is a separate process from translation.

Usually the source document is legalised first and the translation is produced afterwards, so any added stamps and endorsements also appear in the translation. Confirm the required order with the receiving body first.

We can explain the general difference between the options and what each one proves. We are not a registered migration agent (OMARA) and do not give migration or legal advice on individual cases.

Yes. NAATI certification attaches to the translator, not to where you live. Files are exchanged by email or LINE, names are confirmed in writing, and the certified PDF is delivered electronically.

Tell us your preferred contact window and the deadline set by the receiving body. Every instruction and confirmation is written down, so nothing depends on both sides being online at once.

Normally no. Clear colour scans are enough. If the receiving body insists on a paper copy with a wet stamp, say so at quote stage so delivery can be planned into the timeline.

Yes, if you use a scanning app that produces a straight, glare-free image showing all four edges with legible numbers and stamps. Angled photos with shadows usually have to be re-sent and cost you a day.

Send a shared link from any mainstream cloud drive and keep the link active until delivery. Avoid password-protected archives unless you send the password separately.

Yes. A family member, employer, agent or lawyer can arrange the work, but the names on the translation still follow your passport, so we need that page regardless of who is ordering.

A phone scanning app plus the certified PDF uploaded straight into the receiving body's portal covers most cases. Printing is only needed when the authority specifically asks for paper.

LINE for quick questions and file drops, email when you need a formal written record with attachments. Both reach the same coordination team.

Yes. We can copy an agent or solicitor on delivery emails and keep the file reference they use, so bundling documents into a lodgement is straightforward.

Records are retained so reissues and corrections are quick. Ask us to delete your files after delivery if you prefer, and we will confirm in writing once done.

A certified translator produces the work and a second linguist checks names, dates, numbers, document identifiers and completeness against the source scan.

Certified work is produced and signed by a human translator who is accountable for it. Terminology tools may assist consistency, but no file is delivered on raw machine output.

Names, institutions and job titles from your set are entered in a glossary before work starts, so a transcript, a reference letter and a payslip do not disagree with each other.

It is a short remark explaining something the officer would otherwise have to guess: an illegible stamp, a calendar conversion, a spelling variant, or a term with no English equivalent.

We ask for a better scan first. If the source itself is faded, the translation marks the passage as illegible rather than inventing content.

You can review the spelling of names and personal details. The certified content itself must mirror the source document, so wording cannot be changed to something the original does not say.

Send the reasoning and any supporting document. Where the point is legitimate, the translation is amended and reissued; where it would misstate the source, we explain why it stays.

Yes. Stamps, seals, endorsements, registration numbers and handwritten annotations are all rendered, because officers often check exactly those elements.

The translation follows the structure of the source closely enough that an officer can match section to section, including tables and marginal notes.

Transcription errors we made are corrected and reissued at no charge. Changes caused by a new source document or a change of instruction are treated as a new job.

Birth certificates, marriage or divorce records, household or residence records, identity cards, police clearances and any relationship evidence issued in another language.

Academic transcripts, degree or completion certificates, financial evidence where required, and identity or family documents that are not already in English.

Qualification documents, transcripts, employment references, contracts, payslips and tax or social-security records, matching the list published by the relevant assessing authority.

Its guidance accepts overseas translations that show the translator's full name, address, contact details and qualifications; translations produced inside Australia must be by a NAATI certified translator. NAATI format is the safest choice either way.

Yes. Portals expect the source document and its English translation as a matched pair so the officer can compare them.

If they are not issued in English, yes. Include every page, including the back where the issuing authority prints validity or verification details.

The translation itself does not expire, but the underlying document can. Police checks and financial statements in particular are often required to be recent.

Send the rejection wording along with your scans. The wording usually identifies exactly what was missing — a certification statement, translator number, or the reverse side of a page — and the file can be reissued to match.

No. We are not a registered migration agent (OMARA) and do not advise on individual migration strategy. We prepare and certify documents for the pathway you or your adviser have chosen.

It only ensures the decision maker can read your documents in an accepted English format. The decision itself belongs entirely to the authority.

A notarial act attests to a signature, an identity, or that a copy matches the document shown. It says nothing about the accuracy of a translation.

No. Where an Australian body asks for NAATI, a notary's seal does not replace it. They answer different questions and are sometimes both required.

Typically when a foreign authority wants a notarised copy of a document and an English translation attached, or when a document is heading for legalisation after translation.

Generally no. Certifying a copy requires sighting the original or a properly issued certified copy, depending on the rules in the jurisdiction.

A statement by an authorised certifier that a photocopy corresponds to the original document that was presented to them, signed, dated and sealed.

Yes. Corporate records usually require evidence of the signatory's authority, such as a board resolution or a power of attorney, before a notarial act can be completed.

A notary can witness a translator's declaration of accuracy, but that witnesses the signature — the professional responsibility for accuracy stays with the translator.

They are related but not identical. An affidavit is sworn or affirmed for use in legal proceedings; a statutory declaration is a formal statement of truth for administrative use. Follow the exact wording the receiving body specifies.

It depends on document readiness and appointment availability. Confirm the required format with the receiving body first, since redoing a notarial act costs more time than preparing it correctly once.

Yes, sequencing matters: tell us the destination country and required order so stamps added at one step also appear in the translation produced at the next.

It is confirmation by a country's foreign ministry that a signature and seal on a public document, or on its official translation, are genuine. It does not assess content.

For most Australian visa and assessment purposes, a NAATI certified translation is what is asked for. Consular steps usually appear when the document is going to a non-Australian authority.

Usually the source document is legalised first, then translated, so every added stamp appears in the translation. Confirm the sequence with the receiving body before starting.

Practice differs by embassy. Some accept documents already certified by the foreign ministry, others require their own step. Check that embassy's current published instructions.

Timeframes are set by the ministry or embassy and change with workload and public holidays. Treat any figure you read online as indicative and verify on the official site.

Many jurisdictions allow submission by an authorised representative with a signed authorisation and identity documents; some require the holder in person. It depends on the office concerned.

Missing pages, an incorrect order of steps, a translation that does not include newly added stamps, or an expired underlying document.

Yes, provided the translation reflects the document in its final legalised state. If stamps were added after translation, the translation should be reissued.

Usually not. Australian bodies focus on NAATI certification. Ask the receiving officer before paying for extra steps you may not need.

We can explain what each step proves and the usual order. The definitive answer comes from the authority that will receive your file, and we recommend getting that instruction in writing.

A standardised certificate issued under the 1961 Hague Convention confirming the origin of a public document so it can be used in another member country without further legalisation.

Australia is a Convention member and issues Apostilles for documents going abroad. For inbound visa documents, the usual requirement is a NAATI translation, not an Apostille.

No. An Apostille replaces the chain of legalisation between member countries. Between non-member countries the longer consular chain still applies.

In some jurisdictions, yes, where the translator's or notary's signature is registered with the issuing authority. Rules vary, so confirm locally before ordering.

The Hague Conference publishes the current status table at hcch.net. Membership changes over time, so check the live list rather than an old article.

The certificate itself generally has no expiry, but the receiving body may still require the underlying document to be recent.

Normally after, so the Apostille text and reference number appear in the translation. Confirm with the receiving body if their instructions say otherwise.

No. It verifies the signature, the capacity of the signatory and the seal — never the truth of the content.

It can shorten the process significantly, but transitional practice varies by receiving authority. Ask them which route they currently accept.

We can explain the route and prepare translations to fit it. The Apostille itself is issued by the competent authority in the country where the document originated.

An official statement from a national police authority about recorded criminal history, used by immigration, licensing and employer background processes.

Yes, if it is not issued in English. Translate every page, including reverse sides carrying validity periods, QR codes or verification instructions.

Receiving bodies commonly set a recency window. The exact period is set by that body, so check its current instruction rather than assuming a standard figure.

Usually you need a check from each country where you lived beyond a stated period. The threshold is set by the receiving authority.

Yes. Keep it intact and legible in the scan, and note it in the translation, because officers often scan it to confirm authenticity.

The translation must reproduce it faithfully. How the record is assessed is entirely a matter for the receiving authority, and we do not advise on that.

Send your passport page. We transcribe the source faithfully and add a note recording the variant so the officer can reconcile the documents.

Some authorities require direct issuance from the police body. Check before ordering, because a directly issued copy may not pass through a translator at all.

The translation approach is the same, but processing times and issuance channels differ. Plan the timeline around the police body's stated turnaround.

Issuance is done by the police authority concerned. We handle the translation and certification once you have the document.

Degree or diploma certificates, full academic transcripts, statements of completion, and sometimes syllabus or subject outlines for skills assessment.

The translation reproduces the scale as printed. Where the scale is unusual, a translator's note records what the document itself states, without reinterpreting it.

Some assessing authorities request them to map subject content against an Australian standard. Follow the authority's published list rather than a generic set.

If the English version is officially issued by the institution, many bodies accept it. Some still want a certified translation of the original-language document — check the receiving body's rule.

Some institutions and authorities require direct transmission. In that case the translation supports, but does not replace, the direct issuance.

As formal credentials: titles, registration numbers, issuing bodies and validity dates are rendered exactly, with a note where no English equivalent for a title exists.

The translation uses the name printed on the document and a note can record the current name, so the officer can match the institution to its accreditation record.

Yes. Partial transcripts are a common rejection reason, including missing back pages that carry grading keys or authentication text.

Occasionally, for entry pathways or where an authority checks the full education history. Ask the receiving body before translating a large historical set.

No. It makes your documents readable in an accepted format; the assessment is made by the authority against its own criteria.

Company registration certificates, shareholder and director lists, articles of association, board resolutions, powers of attorney, contracts and audited financial statements.

The registered name is kept as registered, with a translation shown alongside where useful, so the entity remains traceable in official registers.

Where the receiving body requires evidence of funds or solvency, yes. Ask whether a summarised bank letter is acceptable before translating hundreds of pages.

No. Amounts and currency codes are reproduced as printed. Conversion is an assessment matter for the receiving body, not a translation task.

By translators experienced in legal drafting, keeping defined terms consistent throughout and flagging clauses that have no direct English equivalent in a note.

Yes. Confidentiality is standard practice, and a written non-disclosure agreement can be signed before files are sent if your organisation requires one.

These are common in skilled-migration evidence. Consistency of employer name, job title and dates across the whole set matters more than any single document.

Yes, including invoices, packing lists, certificates of origin and shipping documents where an authority requires an English version.

Yes. Batch work is coordinated under one reference with a shared glossary so job titles and department names stay consistent across every file.

The certified translator responsible for the language direction. Corporate branding never replaces the translator's own certification statement and number.

Medical certificates, vaccination records, hospital discharge summaries, laboratory results, radiology reports and specialist letters.

Translators with medical subject experience, because drug names, dosages, units and diagnostic codes must be exact.

Standard clinical abbreviations are preserved and expanded in a note where an officer or clinician outside that system might misread them.

Legible text is translated; genuinely illegible passages are marked as such rather than guessed, and we may ask for a typed version from the clinic.

Yes. Vaccine names, batch numbers, dates and the administering facility must all appear, because these are what a health authority actually checks.

Follow AHPRA's published document list. It commonly includes qualification evidence, registration history and identity documents, each with its own format requirements.

Panel clinic reports for immigration health checks are usually submitted directly by the clinic. Other clinical records you supply yourself may need translating.

Files are handled confidentially and shared only with the linguists working on your job. You can ask for deletion after delivery.

No. The translation mirrors the clinician's wording; clinical interpretation is not a translator's role.

Yes — policies, claim forms and coverage letters are frequently translated for visa, employment or hospital purposes.

Birth certificates, marriage certificates, divorce decrees, death certificates, household or residence registers, national ID cards and name-change records.

No difference to the translation itself, but the receiving body may want the document authenticated in the issuing country first. Ask them before ordering.

Literally, with a note where a kinship term has no exact English equivalent, so an officer does not infer a legal relationship the document never stated.

Use the most recent official copy, since receiving bodies often prefer a current extract. The translation shows the issue date printed on that copy.

Including the court name, case number, orders and any endorsement of finality, because officers check that the decree is final rather than interim.

Yes, including pages showing entries for other household members if the receiving body asked for the full record.

These are translated in full, with court identifiers preserved. They are frequently paired with certified copies or legalisation, depending on the destination.

Each document is translated as issued, so an older document keeps the older name, and a note plus your marriage or name-change record links the two.

That is for the receiving body to decide. Many require the civil registry record, so check before relying on a ceremonial document alone.

Converted to the Gregorian calendar with the original shown alongside, so the officer can reconcile both without recalculating.

Send us the exact rejection wording with your original scans. The wording almost always names the defect, and fixing the named defect is faster than redoing everything.

Missing pages or reverse sides, a name that does not match the passport, an untranslated stamp, an out-of-date source document, or a file format the portal cannot verify.

That usually means the file was re-saved, compressed, merged or printed and rescanned. Upload the original delivered PDF, unmodified.

Ask us for a version produced within the size limit rather than compressing it yourself, because re-exporting breaks the signature layer.

The same certified PDF can normally be submitted to more than one body. If a fresh issue date is required, tell us and we reissue.

Often, depending on translator availability in your language pair. We tell you plainly if a deadline is not achievable rather than accepting and missing it.

The issuing registry corrects the source; once you have the corrected version we retranslate it. The translator cannot amend the underlying record.

Tell us the destination address and required format. Whether a wet-stamped copy can be couriered depends on the country and adds time to the schedule.

We can explain in writing what the certification contains so you can forward it. We do not represent applicants before authorities.

Get the receiving body's document list in writing, scan every page including reverse sides at 300 dpi in colour, send your passport page with the first batch, and confirm the deadline before work begins.

Employment certificates, contracts, payslips, tax statements, position descriptions and reference letters. Translate the set that the receiving body actually lists, not everything in your file.

Most receiving bodies expect letterhead, a signature and contact details so the letter can be verified. The translation reproduces whatever appears on the original, including the letterhead text.

Export them as PDFs first. A screenshot without a document header, employer name or period is hard to certify because the source cannot be identified clearly.

The translation renders the title as written on the original. If your occupation code uses a different label, explain that in your own covering statement rather than changing the translated title.

Figures and currency codes are reproduced exactly as printed. Translators do not convert currency or recalculate totals.

Only if the receiving body asks for it. Many Australian bodies accept a NAATI certified translation of the reference on its own.

Use whatever official records survive — tax records, social security statements, provident fund records — and translate those. Explain the gap in your application rather than in the translation.

No. The translation must match the source. Ask the employer to reissue the letter, then translate the corrected version.

That depends entirely on the receiving body. Ask them first; a translated document they do not accept is wasted effort.

Turnaround is quoted in working days once we see the page count and legibility. Multi-year payslip bundles take longer than a single certificate.

NAATI is the Australian standard. Thai authorities usually require translation into Thai plus legalisation by the Department of Consular Affairs. Confirm the exact route with the office receiving your file.

Commonly a passport, proof of funds, criminal record check, marriage or birth certificates, and medical or insurance evidence. The list varies by visa category and office.

Usually yes: certification in the country of origin, then legalisation by the Thai embassy or by the Department of Consular Affairs after translation. Check the sequence before you start.

Yes, and we can also route it for consular legalisation where the receiving office requires it.

They follow the spelling in your passport, transliterated consistently across every document so records match.

If they are in a foreign language, generally yes. Thai bank documents used abroad also usually need English translation.

Booking arrangements and processing times change. Verify current details at consular.go.th before travelling there.

In many cases a representative can lodge on your behalf with the right authorisation. Requirements differ by document type.

Validity is set by the receiving office, not by the translator. Some accept documents only within three or six months of issue.

Ask which element was refused. If the issue is our work, we correct it. If the requirement itself changed, we reissue to the new format.

A travel card for business people that provides pre-cleared entry to participating APEC economies. Eligibility and conditions are set by each economy.

Company registration, shareholder or director records, tax registration and letters confirming your business role, if they are not already in English.

Many authorities want a recently issued extract with a certified translation. Check the accepted age of the extract before ordering.

Rules vary by economy. Most require a genuine, verifiable business role — confirm with the issuing authority in your country.

Translation is quoted in working days; the card approval timeline is controlled by the participating economies and cannot be promised by us.

We prepare translations and certification. Immigration advice is outside our scope; we are not a registered migration agent.

Usually yes if they carry a verifiable reference or QR code. Include the verification page in the scan.

Translate the pages the authority lists. Full audited sets are only needed when they are specifically requested.

Get fresh documents reflecting the current role. Translations cannot describe a status the original does not show.

No. It supports short business travel, not employment. Check the conditions attached to your card.

Passport, birth certificate, single-status or capacity-to-marry evidence, and divorce or death certificates where a previous marriage ended.

A statement, often issued or witnessed by an embassy, confirming you are legally free to marry. It usually needs translation and legalisation for the local registrar.

If it is not in English, yes — a NAATI certified translation is the standard version Australian bodies expect.

Generally yes, though the foreign partner usually has the heavier requirement. Registrars publish the list per nationality.

Translations reproduce each source exactly. Where spellings differ, supply the official change-of-name record so the registrar can link them.

Many registrars only accept documents issued within a set window, often three to six months. Confirm before ordering translation.

Usually yes. Send scans early so translation and legalisation are finished before your appointment date.

Sometimes — notarisation, then consular legalisation or Apostille, depending on the destination country's route.

Some offices accept a notarised power of attorney; others require personal attendance. Ask the specific office.

No. That is a legal decision. We handle the translation and certification for whichever route you choose.

Identity and civil registry records, qualifications, employment evidence, police checks and relationship evidence, where the originals are not in English.

No. We are not a registered migration agent (OMARA). We prepare documents; eligibility questions belong with a registered agent or lawyer.

Translate what the receiving body lists. Partial translation of a multi-page record should be agreed in writing so nothing material is omitted.

Illegible sections must be marked as such in the translation. Where possible, get a certified reissue from the original registry first.

Yes — joint account statements, leases, correspondence. Choose documents that carry names and dates the case officer can check.

Validity windows are set by the receiving body and are commonly measured in months. Order translation once the check is issued so both stay current together.

The translation itself does not, but the underlying document may. If the source is reissued, the translation should be redone.

Often yes, provided the receiving bodies accept the same certification format and the source document is unchanged.

The translation reproduces the historical name. Add an explanatory note in your application rather than modernising the translated text.

Many bodies now accept verifiable PDFs. Confirm the accepted format with the body before choosing digital only.

In many civil-law countries, a translator authorised by a court or ministry whose signature and seal give the translation legal standing. Australia uses NAATI certification instead.

Only if that court accepts it. Many require a locally sworn translator, and some also require legalisation.

Usually yes, because courts need the complete reasoning. Extracts are only appropriate when the receiving body allows them.

The translator keeps the source term and adds a short explanatory rendering, so the reader sees both the original concept and its closest meaning.

Send the file and the hearing date. We confirm in writing whether the deadline is achievable before you commit.

Sometimes the certified copy does. The requirement comes from the receiving court, not the translator.

Yes where legible, marked as handwritten. Illegible parts are flagged rather than guessed.

Not necessarily — translation and interpreting are separate certifications. Tell us what the court requires.

Yes. Files are handled on a need-to-know basis and are not shared beyond the people working on your job.

The certification statement identifies the translator, so the work can be reviewed. Corrections are issued if a genuine error is shown.

Interpreting is spoken and live; translation is written. They require different skills and, in Australia, different NAATI credentials.

Consecutive for interviews and appointments, simultaneous for conferences, and remote by phone or video.

As early as possible, especially for rare language pairs and fixed hearing dates.

Sharing agendas, names and technical terms in advance improves accuracy considerably.

For simultaneous work, two interpreters are standard practice because concentration fades. Consecutive sessions can often be handled by one.

Many accept it; some require attendance in person. Confirm with the office before booking.

No. An interpreter conveys what is said, without adding opinions or advice.

Interpreters work under professional confidentiality obligations covering everything heard in the session.

Extra time is agreed in advance where possible; availability after the booked window cannot be guaranteed.

Yes, with interpreters experienced in medical settings. Provide the specialty so terminology can be prepared.

Translators with subject experience in the relevant field, with terminology checked against your existing approved wording where you supply it.

Yes. Send it before work starts and it will be applied consistently across the whole set.

Text in titles, notes and legends can be translated. Tell us whether you need the layout reproduced or a text-only deliverable.

Reproduced as printed. Conversions are only added when you request them and are shown as clearly marked additions.

Yes. Drug names, dosages and diagnostic codes are transcribed exactly, and ambiguities are queried rather than assumed.

Yes, subject to scope and timeline. Provide the regulator's formatting requirements at quote stage.

Yes, including note references. Figures are never recalculated.

Certified work is produced and reviewed by qualified human translators. Any tooling used is subject to full human verification.

Yes. Send your NDA before files are transferred.

One lead translator owns terminology, with a reviewer checking consistency across every file in the batch.

An Indian tax identification card. Foreign nationals and non-residents generally apply on Form 49AA.

Typically passport identity pages and proof of address, certified in the manner the Indian authority accepts from your country.

It depends on your country's status under the Apostille Convention and on current Indian requirements. Verify both before lodging.

If it is not in English, yes, with a certified translation attached to the certified copy.

No. We prepare translations, notarisation and legalisation; the application itself is lodged by you or your agent.

Document preparation is quoted in working days. Processing time on the Indian side is outside our control.

Mismatched names are one of the most common causes of rejection. Keep spelling identical across every document.

Requirements change; some steps still need physical documents. Confirm the current rule before choosing a digital-only route.

Tell us before certification. Certifying an outdated address usually means starting again.

Yes, with corporate registration documents that generally need certification and often legalisation.

Colour, 300 dpi or a clear phone scan showing all four edges, with no glare over stamps, numbers or signatures.

PDF is preferred because page order stays intact. Multiple loose images risk pages being missed.

Yes, named clearly by document type and person. It reduces mix-ups on multi-person family files.

Yes. Send documents rather than compressed photos so resolution is preserved.

Normally as a signed PDF with the certification statement and NAATI stamp. Printed copies can be arranged where needed.

Most bodies accept a printed copy of a digitally certified PDF. Confirm with yours if a wet-ink original is required.

Files are retained for a limited period so reissues are possible, then deleted. Ask if you need a specific retention arrangement.

Corrections of our errors are free. Changes caused by a new source document are treated as new work.

Contact us with the job details. A reissue is usually possible while the file is still retained.

Every job is acknowledged in writing with a summary of what was received, so you have a record before work begins.