Reviewed August 2026. Requirements change — confirm with the receiving authority before lodging.
What should I prepare before ordering a translation?
A full-page scan or sharp photo of every document with all four corners visible, the photo page of your passport for name spelling, the name of the receiving body, and the deadline. That set is enough for us to quote accurately the first time.
How do I know which documents actually need translating?
Work from the receiving body's own checklist, not from a general list. Home Affairs, universities, assessing authorities and state registries each publish document requirements, and they differ. If you send us the checklist we will tell you which items in your set are not in English and therefore need a translation.
Source: Department of Home Affairs
Do you send the original documents back?
We do not need your originals to produce a translation — clear scans are sufficient. Keep the originals yourself, because the receiving body may ask to sight them separately.
What if my document is handwritten or faded?
Send the best scan you have and we will tell you honestly whether it is legible enough. Where part of a document cannot be read, a certified translation must record that as illegible rather than guess — so it is usually better to obtain a fresh certified copy from the issuing office first.
Which Thai documents are requested most often for Australian purposes?
Birth certificate, house registration, national ID card, marriage or divorce certificate, name-change record, academic transcripts and degree certificates, police clearance and bank statements. The exact set depends on the visa or assessment stream, so read the checklist published by the receiving body first.
Source: Department of Home Affairs
Should I translate the front and back of a document?
Scan and submit both sides whenever the reverse carries text, a seal or an endorsement. Thai civil records frequently carry issuing notes on the reverse, and a set missing them reads as incomplete to the assessing officer.
Do I need a fresh original, or is an old one acceptable?
It depends on the receiving body. Some accept a record of any age because the underlying fact does not change; others require a copy issued within a set recency window. Check the requirement before paying to re-issue anything.
What is the safest order: re-issue, legalise, then translate?
Generally: obtain or re-issue the original, complete any Thai-side legalisation the destination requires, then translate the final legalised version. Translating first and legalising afterwards often means paying to translate the document twice, because the legalisation adds pages.
What file format should I send my documents in?
PDF or a high-resolution JPG/PNG both work. Scan at 300 dpi where you can, keep every page in one file per document, and avoid photos taken at an angle — skewed text slows the work and can make stamps unreadable.
Should I translate both sides of a certificate?
Yes. The reverse of Thai civil-registry documents and academic certificates commonly carries endorsements, corrections or a grading key. If you send only the front, the receiving body may treat the set as incomplete.
What details do you need before quoting?
The scans, the target language, the name of the receiving body, and your deadline. Where a document must also be notarised or legalised, tell us at the start so the steps run in the right order rather than being repeated.
How should I check a translation before I lodge it?
Read the names, dates, document numbers and place names against the original, and confirm the passport spelling of every person named. Those four fields cause most requests for further information; the body text rarely does.
How should I use the document guides on this site?
Each guide sets out what a document is, which body issues it, what is usually translated and where sets commonly fail. Use it to prepare, then confirm the final detail against the authority's own page, which is linked from the guide.
How current is the information in the guides?
Every guide carries a review date and material changes are recorded in the update log. Government rules change without notice, so a guide is a preparation aid, not a substitute for the authority's current published requirement.
Why do the guides link out to government websites?
Because the authority is the only reliable source for its own fees, forms and processing rules. Linking out lets you verify a statement rather than take it on trust, and it keeps this site's content honest about what it can and cannot confirm.
Source: Department of Consular Affairs, MFA Thailand
My document is not covered by a guide. What then?
The general principles still apply: complete scans of every page and side, consistent name spelling, and translation of every element including seals. Send the document and we will confirm what the specific case needs.
Do the guides tell me whether my application will succeed?
No, and no honest source can. The guides describe what documents are and how they are prepared. The decision belongs to the receiving authority under its own criteria.
Are the guides specific to Australia?
Australian requirements are the main focus because that is where most of this work is lodged, but the document-preparation principles apply to any destination. Country-specific steps are marked as such in the relevant guide.
Source: Department of Home Affairs
Can I rely on a guide when advising someone else?
Use it as background, not as advice. If the other person is lodging an application, they should read the authority's own checklist and, where the matter is complex, consult a registered adviser.
How do I suggest a guide topic or a correction?
Message us on LINE or by email with the topic or the specific point and a link to an official source if you have one. Corrections are made at source and noted in the update log.