Reviewed August 2026. Requirements change — confirm with the receiving authority before lodging.
I am not in Thailand or Australia. Can you still help?
Yes. The service is fully online: you send scans, we return the certified PDF by email, wherever you are. Where a receiving body insists on hard copy, printed sets with a physical stamp can be couriered.
What time zone do you work in and how do you communicate?
Our team works Thailand time (UTC+7). Requests arrive by LINE, email or phone and are answered in order; we confirm scope, format and turnaround in writing before starting so there is a record you can refer back to.
Do you help with visas to countries other than Australia?
Document preparation, certified translation and legalisation are handled for any destination. The visa decision always belongs to the destination's authority, and we make no representation about outcomes.
Which certification does a Schengen application usually need?
Schengen missions typically require a translation acceptable to that mission — often a sworn translator of the destination country, or a translation legalised through the Thai Ministry of Foreign Affairs and then the mission. Check the specific consulate before ordering.
Source: Department of Consular Affairs, MFA Thailand
Are documents for the UK, Canada or the US handled differently?
Yes. Each has its own translator-declaration format and its own view on whether legalisation is needed. Send the destination and the visa category with your scans and we confirm the applicable format in writing before starting.
Can one translated set be reused for several countries?
Sometimes, when the certification format satisfies both. Often it cannot, because the declaration wording or the required credential differs. Tell us every destination you have in mind up front so the set can be planned once instead of redone.
Do you provide immigration advice as well as documents?
No. We prepare, translate and certify documents. Advice on eligibility, strategy or the merits of an application is regulated in most destinations and should come from a licensed migration agent or lawyer there.
How far in advance should document work start?
As early as the authority's recency window allows. Re-issuing an original, legalising it and translating it are sequential steps with separate queues, and the last one cannot be compressed to cover delays in the first two.
I live outside Thailand and Australia. Which translation rule applies to me?
The rule follows where the translation is produced, not where you live. Home Affairs treats translations made outside Australia differently from those made inside, and requires the translator's full name, address, telephone number and qualification details on the outside-Australia route.
Source: Department of Home Affairs
Can you send a hard copy to another country?
Yes, printed sets with a physical stamp can be couriered internationally. Most applicants no longer need this — online portals accept the certified PDF — so confirm the receiving body's format before paying for shipping.
How do payments work for overseas clients?
We confirm the scope, format and turnaround in writing first, then issue an invoice payable by international transfer or the channels listed on the quote. Nothing starts before the scope is agreed in writing, so there is a record you can refer back to.
Do you work in my time zone?
Our team works Thailand time (UTC+7) and answers LINE, email and phone in order of arrival. For clients in Europe or the Americas we set delivery deadlines in your local time on the written confirmation to avoid a day slipping.
Do other countries accept a NAATI certified translation?
NAATI certification is the Australian standard and is widely recognised elsewhere, but each destination sets its own rule. Some countries require a sworn or court-appointed translator instead, so confirm before ordering.
Source: NAATI
What is the difference between a certified and a sworn translation?
A certified translation is signed and certified by an accredited practitioner. A sworn translation is produced by a translator sworn before a court or authority in a specific country. Which one is valid depends entirely on the destination.
I am applying to several countries at once. Can one translation serve all?
Often yes for English-language destinations, provided each accepts the certification format. Where one destination demands a sworn translation or a legalisation chain, that country's set has to be produced separately.
How do I find the translation rule for a specific country?
Start with the destination authority's own visa or document page, and with its embassy in your country of residence. Requirements published by third-party agents are frequently out of date.
Does a translation need legalising as well?
In some chains yes. Where the destination is an apostille contracting party the route is shorter; where it is not, consular legalisation may apply. Verify current status rather than relying on an older list.
Source: Department of Consular Affairs, MFA Thailand
Can you work with documents in a language other than Thai?
Yes, where a certified practitioner covers that direction. Availability is confirmed at quoting stage, because certification is tied to specific language directions.
Source: NAATI
How is time zone difference handled for overseas clients?
The team works Thailand time (UTC+7) and replies in order of receipt. Scope and delivery are confirmed in writing so an overnight gap does not stall the job.
Can I get hard copies delivered internationally?
Yes, by courier. International transit time is set by the carrier and customs, so treat it as the longest and least predictable part of the schedule when planning a deadline.